Sandos Caracol Eco Resort Announces $20 Million Renovation to Family Section

In Playa del Carmen & Tulum, Stay by Suzanne Koch

This December, families will have another reason to head to Playa del Carmen. The eco-friendly Sandos Caracol Eco Resort is renovating its entire 639-room family section that will better cater to the needs of a variety of ages. After the $20 million renovation, the all-inclusive resort will offer more convenience, comfort and entertainment with seamless in-room Wi-Fi, newly designed splash pools, cozy bunk beds and private bathrooms.

While the resort will eventually renovate all 639 rooms in room categories including Signature Eco Superior, Signature Eco Deluxe and Signature Eco Junior Suite, the first phase will transform just 92 rooms (72 Signature Eco Superior and 20 Signature Eco Junior Suites) and will be available for booking on December 23, with rates starting at $247 per person, per night.


The Signature Eco Collection will be laden with eco-friendly materials like LED lighting, a system for recycling gray and soapy water and an upgraded water heating system that does not use natural gas, all put in place by local Riviera Maya companies and contractors. The design will feature natural, earthy tones; rustic wood paneling; and pops of Caribbean-inspired colors. The balconies of the Signature Eco Junior Suites will now feature personal plunge pools instead of hot tubs and bunk beds instead of rollaway beds along with one king size bed, two showers and two separate restrooms. The Signature Eco Superior rooms will feature one king size bed and a bunk bed.

In addition to offering kid-friendly rooms, the resort also offers more than 80 difference activities along with its Aqua Park which has 29 waterslides, splash areas and fountain while the Xcalacoco Experience allows children and their families to explore and learn about Mayan and Mexican culture. The resort also offers a baby club (ages 2-3), supervised kid’s club (ages 4-12), teens’ activity program (ages 13-17) and babysitting (available for an extra cost).

Xcalacoco Experience

Xcalacoco Experience

The new special room rates for children 12 and under includes the first child receiving a 50% discounted rate, second child receiving a complimentary rate and the third child (only applicable in the Junior Suite) receiving a 50% discounted rate.

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