Crafting Unforgettable Experiences with Karla Baltierrez from Casa Malca

In People, Play, Playa del Carmen & Tulum by Regina García

Meet Karla Baltierrez, the dynamic Groups Manager at Casa Malca in Tulum. With a passion for creating memorable moments and a keen eye for detail, Karla has been instrumental in curating bespoke experiences for guests from around the world. Whether she’s planning efficient travel itineraries or ensuring every convention runs smoothly, her dedication to excellence shines through.

From intimate birthday celebrations to large-scale corporate events, she shares her secrets to making each occasion special. Discover how Karla’s meticulous planning and innovative ideas set Casa Malca apart from other venues.

Name:  Karla Patricia Baltierrez Gómez

Instagram: @Karla.Patricia.Baltierrez.Gomez @casamalca


Title: Groups Manager

City you live in: Tulum, Quintana Roo, México.

Most recent city visited… Cerdeña, Italy.

A typical day in my life includes… Spending time with my roomies at our terrace.

I was born… Minatitlán, Veracruz, México.

When I was younger, I wanted to be… An ambassador representing Mexico

My first job was… As a concierge, 9 years ago.

My favorite thing about traveling is… experiencing the food, the people, the customs, planning a super-efficient day with activities, transportation and all the moments of introspection that a trip gives you.

I’m currently listening to… Lana Del Rey songs and a podcast about horror experiences and personal growth.

If I could have dinner with anyone, it would be… Cleopatra and Frida Kahlo.

One thing I cannot travel without… A Charger

I’m inspired by… Cleopatra

If I could change anything in the world, it would be… Universal access to education

Can you share more about the special moments you can create for companies who want to do a convention? I always find in the details a lot of information that I can use in favor to recommend to my clients. Thinking of a convention involves more planning but bringing confidence to the leader planner and the staff from the company, it’s easier because brainstorming ideas can help both parties to be successful in every event.

Can someone close the entire hotel for a private event like a party? Yes, we have 2 different buy outs, the first option is for the rooms only, and the external guests can still have access to our day pass (beach club and restaurant). The second option is a full buy out, where the guest can book the 70 suites and all our restaurants and beach club, we can pause our day pass access for one or two days, but client will need to cover a fee, to make the property completely private for their group.

Do you have special packages and prices for group travels and retreats? Every quote at Casa Malca, is personalized, according to our clients’ necessities.

What makes Casa Malca stand out as a place to have a convention from other venues on Tulum? We have a ballroom facing the ocean with A/C, no other hotel in the beach zone has a ballroom or a restaurant as us with air-conditioning and with ocean front view. Our property is the only one in the beach zone, that also has a fully equipped gym and more than one venue on different locations, we also have one speak easy venue for after parties. Finally, our property has 180 meters of long beach.

What can you offer to make a birthday celebration more special? An ocean front view venue with an special live BBQ, special lighting, a very intimate, private event, we also have a couple of entertainment options and a DJ, in case they are looking for party. We can also make a dinner in front of the beach, away from the party, that will make the guest enjoy the ocean breeze, listen to the sound of the waves and being surrounded by nature, that is quite the priceless experience. I would recommend to never skip these experiences and to have them in your bucket list, they will not disappoint.

Share this article